Products & Services

WAN Acceleration


GLS Managed Service for Riverbed Steelhead Appliance
  • 24 x 7 x 365 proactive monitoring and Break-Fix. Includes management of Riverbed Maintenance
  • 24x7 Proactive Monitoring and Break-Fix of Carrier Circuit
  • Incident Management with Trouble Ticket Alerting and Escalation Management
  • Knowledge Management: capture and management of ongoing operational knowledge repository
  • Asset Management: centralized management of asset and device information
  • Patch Management: maintenance of proper patch levels across managed infrastructure
  • Device-level reporting of functionality and availability via GLS U.Connect.
  • Application reporting via Riverbed CMC or Cascade
  • MACD Support: QoS Modification, Upgrades, Patches, Tuning, Move/Change coordination
  • Configuration Management: manage and control configuration aspects of network devices;
    detect unauthorized modifications to approved installation
  • Capacity Planning: forward-looking analysis of network, hardware and software utilization to
    anticipate growth requirements
  • Performance Management: continually monitored performance criteria ensuring the optimal
    performance of the application across the network as well as the individual solution components
  • Periodic Reviews of WAN Optimization utilizing CMC or Cascade
GLS Managed Services for Riverbed RSP
  • 24 x 7 x 365 proactive monitoring and Break-Fix. Includes management of Riverbed Maintenance
  • Patch Management: maintenance of proper patch levels across RSP Applications
  • MACD Support: Upgrades, Patches, Applications Specific MACD
  • Application Level Service Checks
  • Co-Management or Co-Administration of RSP Application Available
  • Support for Riverbed RSP Applications
  • Support for Non-Riverbed Applications
  • Periodic Stewardship Review
GLS Managed Service for Riverbed Steelhead Appliance
  • 24 x 7 x 365 proactive monitoring and Break-Fix. Includes management of Riverbed Maintenance
  • 24x7 Proactive Monitoring and Break-Fix of Carrier Circuit
  • Incident Management with Trouble Ticket Alerting and Escalation Management
  • Knowledge Management: capture and management of ongoing operational knowledge repository
  • Asset Management: centralized management of asset and device information
  • Patch Management: maintenance of proper patch levels across managed infrastructure
  • Device-level reporting of functionality and availability via GLS U.Connect.
  • Application reporting via Riverbed CMC or Cascade
  • MACD Support: QoS Modification, Upgrades, Patches, Tuning, Move/Change coordination
  • Configuration Management: manage and control configuration aspects of network devices;
    detect unauthorized modifications to approved installation
  • Capacity Planning: forward-looking analysis of network, hardware and software utilization to
    anticipate growth requirements
  • Performance Management: continually monitored performance criteria ensuring the optimal
    performance of the application across the network as well as the individual solution components
  • Periodic Reviews of WAN Optimization utilizing CMC or Cascade


GLS Managed Services

Riverbed Steelhead Appliance
Installation, Configuration and Setup Periodic Performance Review
24x7 Monitoring Periodic Tuning and MACD Support
Break-fix Maintenance Support

Riverbed RSP Support and Management
Installation, Configuration and Setup Manage RSP Application
24x7 Monitoring + Break-fix Updates and Patches
Co Management and Administration MACD Lifecycle Support

Cascade Support and Management
24 x7 Monitoring Installation, Configuration and Setup
Incident Response Service Performance Analysis with Drill Down
Notifications and Tuning Executive Reporting


GLS Managed Services for Riverbed

Benefits

  • Riverbed benefits without have to learn a new platform
  • Cost Optimization and Performance
    • Reduce Bandwidth, Delay Network Upgrades, Consolidate Equipment
    • Performance Reviews:
  • Identify traffic eligible for Optimization
  • Indentify over and under utilized Circuits and Servers
  • Indentify isolate persistent performance issues
  • Determine area for tuning
  • Dramatically increase management of application performance
    • Performance Threshold Notification Alert Customers to performance issues
    • Incident Response puts an expert at your fingertips in times of crisis
    • Reduce time length of Help Desk Calls
    • Reduce IT resources by greatly reducing mean time to isolation


Riverbed Steelhead – Speed, Scalability, Simplicity

Key Benefits

  • Acceleration of Key Enterprise Applications
  • IT Infrastructure and Virtualization
  • Reduced Bandwidth Utilization
  • Enhanced Data Protection
  • Secure Application Acceleration
  • Visibility and analytics
  • Enable Mobile workforce
  • Virtual Steelhead for custom deployments
Riverbed Optimization System (RiOS)
  • Data Streamlining - across TCP applications typically reduction of 60-95
  • Transport Streamlining – Reduces required TCP packets by 65-95%
  • Application Streamlining – Application Specific, reduces protocol chattiness up
  • to 98%, File sharing, Exchange, Lotus Notes, Web, Database


Riverbed Services Platform (RSP) – Less to Manage

Riverbed Services Platform (RSP)
  • IT Consolidation at the Edge
  • Delivering the Branch Office in a Box Solution
  • WMware as the Virtualization platform
  • Run up to five virtual services on the platform
Riverbed Technology Alliance (RTA) – Supported Packages
  • Riverbed SMCve
  • Riverbed Sensorve
  • Microsoft Server
  • Checkpoint – Security Gateway R70
  • McAfee – Firewall, VPN, Web Filtering, Anti-Spam and Content filtering
  • Microsoft Forefront – Microsoft Threat Management Gateway
  • Websense – Web Filtering and security
  • Windows Media Server – Streaming live or on demand audio and video
  • Polycom - Streaming live or on demand audio and video
  • Qumu VideoEdge – Scalable, automated Webcasting and video deliver
  • Accordent – framework for creating, distributing and managing multimedia presentations
  • Infoblox – Consolidated DNS, DHCP, IPAM, RADIUS,TFTP
  • Global Protocols – Application performance over Satellite
  • Yvatta – Router appliance


Riverbed Cascade

Cascade
  • Enterprise-wide visibility solution, covers data centers, offices and mobile users
  • Collects data from routers and switches and uses this to discover applications and
    evaluate their performance
  • Behavioral analytics track performance and alert on deviations from normal behavior
  • Drill down to determine the source of any performance bottleneck
  • Tracks application response time across the IT infrastructure
Cascade Components
  • Sensor and Sensor-VE – Captures packets from SPAN ports or taps, provides layer 5
    application classification, and collections performance metrics. Sensor – VE is
    usually deployed in Branch office
  • Gateway – Collects flow data supporting all flow types, NetFlow, sFlow, IPFIX etc
  • Profiler – Provides reporting and analysis of collected data and sends alerts


Riverbed Steelhead Cost Optimization

Reduce Bandwidth Costs
  • Maximizes use of each network connections
  • Delay Network Upgrades
  • Farm Network for Downgrades
  • Typically reduction is 65% - 95%
Consolidate Infrastructure into Data Center
  • Remove IT Infrastructure: Mail, SMS, and SharePoint Servers and tape
    backup systems that reside in the branch office
Simplify Branch Office Infrastructure
  • RSP enables customers to run best in breed services on the Steelhead
  • File and Print, IP Address Management etc
  • Fewer Servers and Software to buy, patch and upgrade
  • Lower Electricity Costs
  • Reduced Storage and IT Staff
Optimize Disaster Recovery
  • Faster backups allow for backups to be done more frequently & Reliably
  • Tapes out of Branch makes DR centralized – Think Banking